Privacy Policy for STATE SIDE INS AGENCY

Effective Date: 1/8/2025

Introduction

Welcome to STATE SIDE INS AGENCY (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (www.statesideinsagency.com), use our services, or engage with us through various communications.

By using our services or providing your information to us, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please refrain from using our services.

Comprehensive Privacy Policy Requirement

A privacy policy is a comprehensive document that explains how we intend to use any personal information collected through our website or mobile app. These policies, also known as privacy statements or privacy notices, are legal documents that protect both companies and consumers. As a company, we must provide a clear and detailed explanation of how we handle our customers’ information.

1. INFORMATION WE COLLECT

We collect the following types of information to provide our services:

  • Personal Information: Includes name, phone number, email address, and other contact details provided when you interact with us, fill out forms, or engage in transactions.

  • Transaction Information: Includes details related to DMV transactions, defensive driving courses, translations, and other customer service interactions.

  • Communication Preferences: Includes preferences for receiving text reminders about DMV registration or defensive driving expiration dates.

  • Method of Collection: Information is collected directly from you through forms, emails, phone communications, or when you visit our website.

2. HOW DO WE PROCESS YOUR INFORMATION?

We use the information we collect for the following purposes:

  • To Provide Services: Facilitate DMV transactions, translations, and defensive driving course referrals.

  • To Communicate with You: Provide updates, reminders, and other service-related communications, including text messages.

  • To Improve Our Services: Understand how customers use our services to enhance user experience.

  • To Comply with Legal Obligations: Meet regulatory requirements, resolve disputes, or enforce agreements.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We do not sell, rent, or lease your personal information to third parties. We may share your personal information in the following situations:

  • Service Providers: Third-party vendors assisting with text message delivery or database management are obligated to use your data solely for these purposes.

  • Legal Compliance: To comply with applicable laws, protect our rights, or address security concerns.

  • Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred to the new owner.

SMS Consent Clause: SMS opt-in or phone numbers provided for the purpose of SMS communications will not be shared with third parties or affiliate companies for marketing purposes.

4. SMS COMMUNICATION POLICY

  • Types of SMS Communications: If you consent to receive text messages from STATE SIDE INS AGENCY, you may receive reminders about:

    • DMV registration expiration dates.

    • Defensive driving expiration dates.

  • Frequency of Messages: Customers can expect to receive up to 2 messages per day.

  • Fees: Standard messaging and data rates may apply.

  • Opt-In Mechanism: Customers must actively opt-in via a checkbox on our website form to receive SMS communications. This ensures explicit consent, providing a record for future reference.

  • Opt-Out Mechanism: Customers can opt out by replying “STOP” to any SMS message. Upon opting out, no further messages will be sent.

5. DATA SECURITY

We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While no method of electronic transmission or storage is entirely secure, we strive to use commercially acceptable means to safeguard your data.

6. RETENTION OF YOUR INFORMATION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we will securely dispose of it.

7. YOUR RIGHTS AND CHOICES

You have the right to:

  • Access and Correct Your Information: Request access to your data and corrections if necessary.

  • Opt-Out of Communications: Opt-out of receiving text messages or email communications.

  • Request Deletion: Request the deletion of your personal information, subject to legal and retention obligations.

To exercise your rights, contact us at edwin@statesideinsagency.com.

8. COMPLIANCE WITH NEW YORK STATE REGULATIONS

We comply with all applicable privacy and data protection laws, including regulations set forth by New York State.

9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect changes in our practices or for operational, legal, or regulatory reasons. Changes will be communicated via email or a notice on our website.

10. CONTACT US

If you have questions or concerns about this Privacy Policy, please contact us at:

STATE SIDE INS AGENCY
Email: edwin@statesideinsagency.com

Terms and Conditions

1. Introduction

Welcome to STATE SIDE INS AGENCY. By accessing or using our services, including receiving SMS communications, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not engage with our services.

2. Consent for SMS Communication

By providing your consent to receive SMS communications, you acknowledge and agree to receive text messages from STATE SIDE INS AGENCY at the phone number you provide. Information obtained as part of the SMS consent process will not be shared with third parties.

3. Types of SMS Communications

If you have consented to receive text messages, you may receive SMS communications related to the following:

  • Customers and Guests: Updates regarding your orders, deliveries, or other relevant information.

  • Job Applicants: Information about your application status, onboarding materials, or other employment-related updates.

4. Standard Messaging Disclosures

  • Message and Data Rates: Standard messaging rates will be charged by your mobile service provider.

  • Opt-Out Mechanism: You can opt-out of receiving SMS messages at any time by texting “STOP” to the number from which you received the message.

  • Help Support: For assistance, text “HELP” or visit our Privacy Policy and Terms of Service pages.

5. Privacy

We respect your privacy and will only use the information you provide to communicate with you via SMS as outlined above. Your personal data will not be shared with third parties unless required by law or as necessary to deliver the requested service.

6. Modifications

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated revision date. By continuing to engage with our services, you agree to be bound by any changes to these terms.

 

 

By using our services and providing your personal information, you agree to the terms of this Privacy Policy. Thank you for choosing the STATE SIDE INS AGENCY.